News: 
Welcome to FindUKHosting Forum

Author Topic: False positive on our website  (Read 1818 times)

geraxaneca

  • Newbie
  • *
  • Posts: 2
    • View Profile
False positive on our website
« on: March 24, 2023, 01:01:39 PM »
Hello,
It seems our website wXw.3dvf.com is blocked by Avast & Avast Secure Browser.
This is a false positive:
virustotal.com/gui/url/956b7208673a1e6b9f7be1ebf15d24eb265e4ce11838ba7332124c77086c5948
sitecheck.sucuri.net/results/www.3dvf.com

We sent a request using the false positive form 48 hours ago and haven't received a reply yet: any chance you could help us with this issue?

Celinkadev

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: False positive on our website
« Reply #1 on: March 24, 2023, 01:31:33 PM »
Avast is still alerting on the site as it appears to be loading a css file and that is what avast is objecting to.

Vestevoyn

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: False positive on our website
« Reply #2 on: March 24, 2023, 01:44:33 PM »
Hey there, thanks for sharing your experience with Avast and their false positive on your website. It's frustrating when this happens, but it's great to see that you took action by submitting a false positive form. I had a similar issue recently where my website was being flagged by multiple antivirus software programs, and it was causing some major headaches. However, I found a great solution by reaching out to a professional SEO agency, Athina Digital (https://www.athinadigital.co.uk/professional-seo-agency-newcastle/). They were able to help me pinpoint the issue and resolve it quickly, saving me a lot of time and hassle. So, if you're still having trouble with Avast and need some assistance, I highly recommend reaching out to a professional agency.

Wilsonjacob45

  • Sr. Member
  • ****
  • Posts: 334
  • Wilson Jacon
    • View Profile
Re: False positive on our website
« Reply #3 on: April 12, 2023, 05:07:47 AM »
A false positive typically refers to a situation where a legitimate website or web content is mistakenly flagged or blocked as malicious or harmful by security software or systems, such as antivirus programs or web filters. If you suspect a false positive on your website, here are some steps you can take:

1) Contact your web hosting provider or website administrator: Inform them about the false positive and ask for their assistance in resolving the issue. They may have access to server logs or security settings that can help identify and resolve the problem.

2) Check security plugins or software: If you are using any security plugins or software on your website, review their settings to ensure they are not blocking legitimate content. You may need to whitelist your website or specific URLs to avoid false positives.

3) Scan your website for malware: Use reputable antivirus or malware scanning tools to thoroughly scan your website for any signs of malware or malicious code. If any malware is detected, take immediate steps to remove it and secure your website.

4) Report the false positive: Contact the company or organization that provided the security software or system that flagged your website as a false positive. Provide them with information about your website and the specific false positive detection, and request a review or reevaluation of your website's status.

5) Keep your website software up-to-date: Make sure your website's content management system (CMS), plugins, themes, and other software are all up-to-date with the latest security patches and updates. Outdated software can sometimes trigger false positives, so keeping everything up-to-date can help prevent such issues.

6) Follow best security practices: Implement best security practices on your website, such as using strong and unique passwords, using secure communication protocols (e.g., HTTPS), and regularly backing up your website's content and databases. This can help protect your website from security threats and reduce the likelihood of false positives.

7) Monitor your website: Regularly monitor your website for any unusual or suspicious activities, such as unauthorized changes to your website's files or unexpected redirects. This can help you detect and address any security issues early on.

It's important to note that resolving false positives can sometimes require technical expertise, so don't hesitate to seek help from web developers, IT professionals, or security experts if needed.
eukhost - A Leading Web Hosting Provider
█ Affordable Services | 24x7 Pro Support
cPanel Web Hosting | VPS Hosting | Cloud Hosting | Dedicated Hosting

lovespecialist6

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: False positive on our website
« Reply #4 on: April 15, 2023, 06:55:56 AM »
False positives occur when a scanning tool, web application firewall (WAF), or intrusion prevention system (IPS) incorrectly flag a security vulnerability during software testing. False positives describe the situation where a test case fails, but in actuality there is no bug and functionality is working correctly.

JustMe

  • Sr. Member
  • ****
  • Posts: 435
    • View Profile
Re: False positive on our website
« Reply #5 on: April 17, 2023, 06:18:34 PM »
Attractive deals are available from rockhoster.com and planethoster.com.
Good support, lots of features, signing up is fast and easy. I was really impressed with the responses I got from their chat support.

lovespecialist6

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: False positive on our website
« Reply #6 on: April 18, 2023, 11:58:40 AM »
False positives occur when a scanning tool, web application firewall (WAF), or intrusion prevention system (IPS) incorrectly flag a security vulnerability during software testing. False positives describe the situation where a test case fails, but in actuality there is no bug and functionality is working correctly.

Bajwa_builders

  • Newbie
  • *
  • Posts: 15
    • View Profile
Re: False positive on our website
« Reply #7 on: April 26, 2023, 10:50:13 AM »
False positives occur when a scanning tool, web application firewall (WAF), or intrusion prevention system (IPS) incorrectly flag a security vulnerability during software testing. False positives describe the situation where a test case fails, but in actuality there is no bug and functionality is working correctly.

Elly1010

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: False positive on our website
« Reply #8 on: May 03, 2023, 03:14:35 AM »
Dealing with a false positive on a website can be a frustrating experience, especially when it affects the reputation and credibility of the website. If you're experiencing a false positive on your website, like https://www.dagwoodsvacservices.ca/, it's important to take immediate action to rectify the issue.