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Author Topic: What to do when your cPanel is not receiving Emails?  (Read 377 times)

joel lee

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What to do when your cPanel is not receiving Emails?
« on: June 28, 2022, 11:18:43 AM »
There can be many reasons due to why cPanel is not able to receive emails & we will know what to do next when this situation arises:

  • Check Domain Status
  • Check Email Quota
  • Check cPanel Quota
  • Check MX Records
  • Check Email Settings

hostguy

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Re: What to do when your cPanel is not receiving Emails?
« Reply #1 on: July 12, 2022, 04:20:26 PM »
If you are not able to receive the email in your cpanel account then there can be one of the reason:
1. First check your domain and hosting is active.
2. Now check MX records of your domain.
3. Check your cpanel quota.
4. Also check Email Routing settings in cpanel.
4. If still problem persist then contact your hosting provider regarding this.



danny goodwin

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Re: What to do when your cPanel is not receiving Emails?
« Reply #2 on: September 03, 2022, 05:41:32 AM »
You might have set your Cpanel account to something other than email, have a slow internet connection or you could have sent the email to the wrong recipient. Check your settings carefully, and make sure that you send emails to the right people.

Some Cpanel-specific points are likely to solve your Cpanel problem.
  • Check MX-records
  • Check email bounce back
  • Check the server(S)
  • Your storage has reached its limite
  • Check spam & trash folder
  • Email client not receiving emails
  • Check cPanel's auto SSL
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