A reliable shared hosting provider offers a number of features that can make your website more reliable and easy to use. These features include: 24/7 customer support, automatic updates, and aggressive security measures. Additionally, many providers offer a variety of add-ons such as domain registration, SSL certificates, and eCommerce platforms. To find the best shared hosting provider for your needs, look for one with customer service that is available 24/7, automatic updates for software and security patches, and a host of additional features to make your website run smoothly.